Frequently Asked Questions
Find answers to common questions about your VETCHY experience
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You may request a cancellation within 1 hour of purchase by contacting our support team.
What materials do you use in your clothing?
VETCHY prioritizes high-quality, durable fabrics. Detailed material compositions are listed under the 'Product Details' section of each item.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
How do I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Are your items ethically produced?
Sustainability and ethics are at our core. We partner exclusively with manufacturers who adhere to fair labor practices and environmental standards.